Description based on the Specified Commercial Transactions Act

Legal Notice in Accordance with the Act on Specified Commercial Transactions

Seller

TOZAOU

Responsible Person

Takuma Uozato

Address

〒571-0015
205, 5-14-4 Mitsushima, Kadoma City, Osaka Prefecture
205, 5-14-4, Mitsushima, Kadoma-shi, Osakla, 571-0015, Japan

Telephone Number

080-5343-6095
(For inquiries, please contact us by email.)

Email Address

tozaou1017@gmail.com

URL / Website URL

https://tozaou.com

Sales Price

It is listed on each product page.
Displayed on each product page.

Additional Charges

  • Consumption tax
  • Shipping fee (please refer to the usage guide for details)
    Shipping fee (please refer to our Shipping Policy)
  • Bank transfer fee (in the case of bank transfer)
    Bank transfer fee (when applicable)

Delivery Time

After placing your order, we usually ship within 3 to 5 business days.
Orders are usually shipped within 3–5 business days after confirmation.
*This may vary depending on stock availability and busy seasons.
*Delivery times may vary depending on stock availability and busy seasons.*

Payment Methods

  • Credit card
  • Various online payments (Shopify Payments supported)
    Online payment methods (via Shopify Payments)
  • Bank transfer

Payment Deadline

If payment is not confirmed within 5 days of placing your order, it will be automatically cancelled.
If payment is not confirmed within 5 days of order placement, the order will be automatically canceled.

Returns, Exchanges, and Cancellations

  • As a general rule, we do not accept returns, exchanges or cancellations unless the product is defective.
    We do not accept returns, exchanges, or cancellations except for defective or incorrect items.
  • If the product is faulty or delivered incorrectly, please contact us within 7 days of receiving the product. We will check the product and then process the return or exchange.
    In the event of a defective or incorrect item, please contact us within 7 days after delivery. We will confirm the issue and arrange for a return or exchange.

Return Shipping Costs

  • For defective or incorrect items: borne by our company
  • Returns and exchanges due to customer convenience are not accepted.